Educe Therapies Privacy & Cookie Policy
This privacy policy sets out how Educe Therapies (Carolyn Blake) uses and protects any information that you provide when using this website or engaging with our services.
Educe Therapies is committed to safeguarding your privacy. If we ask you to provide information by which you can be identified, it will only be used in accordance with this privacy statement.
Educe Therapies may update this policy occasionally by updating this page. Please check back from time to time to ensure you are happy with any changes.
This policy is effective from July 2025. By continuing to use this website, you agree to be bound by these terms.
What We Collect
We may collect personal information when you:
Make an enquiry via our website or email
Book or attend a therapy session
Engage with us for assessments or reports
The personal information we may collect includes:
Name
Contact details including phone number and email address
Job title, organisation, or school (if relevant)
Basic demographic information such as postcode
Information relating to health, development, education, or wellbeing
Details of next of kin or key professionals (if relevant)
What We Do with the Information
We may use this information to:
Respond to your enquiries or requests
Provide assessments or therapeutic services
Share appropriate information with team members or professionals involved in your care, where relevant and with your consent
Keep accurate records in line with professional standards
Improve our services and client experience
We may also contact you occasionally for feedback or to share relevant service information. You can opt out at any time by emailing: carolyn@educetherapies.co.uk
Security
We are committed to ensuring that your information is secure. We use secure, encrypted systems and appropriate procedures to protect all personal data from unauthorised access, disclosure, or misuse.
Cookies
Our website may use cookies to enhance user experience. A cookie is a small text file placed on your device to help analyse web traffic or remember your preferences.
We may use traffic log cookies to:
Identify which pages are being used
Improve our website based on user needs
Cookies do not give us access to your device or any other personal information beyond what you choose to share. You can accept or decline cookies via your browser settings.
To learn more, visit: www.allaboutcookies.org
Links to Other Websites
This website may contain links to external sites. We are not responsible for the privacy practices or content of these other websites, and encourage you to read their privacy statements separately.
Controlling Your Personal Information
We will not share, sell, or distribute your personal data without your consent, except where required by law. Access to client records is restricted to Carolyn Blake or professionals involved in your care, and all are bound by confidentiality agreements.
You may request:
A copy of the personal information we hold about you
That we update or correct any incorrect data
To withdraw your consent or request deletion of your records (subject to legal or professional retention obligations)
To do so, please email: carolyn@educetherapies.co.uk
Retention of Records
Educe Therapies retains records in accordance with professional guidelines:
Adults – 7 years after the last contact
Children – until the child turns 25 (i.e., 7 years after their 18th birthday)
We review data regularly and securely dispose of it when no longer required.
More on data retention: ICO Retention Guidelines
Complaints
If you are concerned about how your data has been handled, please email carolyn@educetherapies.co.uk with the subject “Privacy Concern – Urgent”.
If you are not satisfied with our response, you have the right to raise your concern with the Information Commissioner’s Office (ICO):
www.ico.org.uk
Carolyn Blake
Educe Therapies
carolyn@educetherapies.co.uk
Based in South West London